FAQ
Frequently Asked Questions
Quick answers about visits, insurance, memberships, and booking. Don’t see your question? Call or text 901-499-8200.
Do you accept insurance?
We offer self-pay visits and accept select insurance plans. Contact us before booking to confirm whether we accept your specific plan.
Do I have to join a membership to be seen?
No. You can book individual visits. We also offer direct care memberships for patients who want ongoing care.
What does a membership include?
Visit our Memberships page for current options and what’s included. We’re happy to help you decide whether a membership fits your needs.
Can I see you in person or online?
Yes. Visit us in Arlington, schedule a telehealth visit from anywhere in Tennessee, or ask about a mobile visit in our service area.
What can I book a visit for?
We offer primary care, sick visits, chronic care, physicals, labs and testing, IV therapy, injections, hormone therapy, and medical weight management. Visit our Services page for details.
Where do you offer mobile visits?
Mobile visits are available in parts of West Tennessee. Contact us with your address so we can confirm availability and any travel fee.
What if I need a prescription?
If a prescription is appropriate after your evaluation, we can discuss your options and send it to your pharmacy.
How do I book?
Use our booking link or call 901-499-8200. If you’re unsure which visit to choose, call and we’ll help you find the right one.
What if I have an emergency?
Call 911 or go to the nearest emergency department. Wild Root Direct Care does not provide emergency care.
Ready to be seen?
Book online or reach us by phone or text. We’ll help you choose the right visit and explain costs before you come in.